New Client Information
What to bring to class?
We are looking forward to seeing you at the studio!
Please dress in comfortable exercise clothes. The large doors remain open for all classes and appointments, is please dress for the weather with a few layers.
Our preferred footwear is socks with grip-soles. Barefoot is also ok if you do not yet own these. If you wish to purchase a pair of grip socks, we have a range of MoveActive grip socks in the studio for $15.
Don't forget your water bottle and a small sweat towel if you require it.
Informed Consent
The following terms and conditions and constitute an agreement between GEORGIA RUDZKI trading as PILATES FIT PHYSIO (ABN 86218726865) and SHONA ACHILLES trading as NOURISHED CORE PILATES (ABN 82 661 505 151) (together, “the Studio”, "we", "us", "our") and you, a client of the Studio and/or a participant in its Pilates classes or sessions, (“I”, “your ”, “you”, “your”, “client”, “participant”) (“Services”) (“Consent”). This Consent applies to your use of our Services at any time now or in the future, on each and every occasion. Please read through the following carefully. If you do not agree to provide this Consent on each and every occasion, you should not use our Services. Please carefully read the following Consent, and if you agree, sign where provided for below: I acknowledge and agree the following Consent is freely given on an informed basis: a) that I may be engaging in physical exercise while attending the Studio or facilities which the Studio utilises for the purpose of teaching exercises, which could cause me injury. I hereby state that I am and will be voluntarily participating in these activities, and I hereby assume all risk of injury, which might result from these activities. b) There exists a possibility of certain dangers when exercising. They may include abnormal blood pressure, fainting, irregular, fast or slow heart rhythm, and in rare instances the possibility of heart attack, stroke or death. I confirm and understand that it is important for me to stop whenever I experience feelings of fatigue or any other discomfort, or at any other time that I wish. c) Whilst every care will be taken it is impossible to predict the body’s exact response to exercise. Every effort will be made to minimise these risks by evaluation of preliminary information relating to your health and fitness and by observations during exercising in supervised exercise classes or exercise sessions. d) I understand that there may be an element of hands-on teaching / correction of the exercises during the group Pilates classes or individual exercise prescription and I give consent to receive hands-on teaching of exercises unless I inform the Physiotherapist and/or Pilates Instructor directly about being uncomfortable about this. e) I realise that if I swap to another class time the teacher may not have immediate access to my health declaration form and that it is my responsibility to make them aware of any current health or injury problems, my responsibility not to work beyond my usual level of difficulty and to make my own adaptations as needed. f) I will inform the Physiotherapist and/or Pilates Instructor in charge of the session and my treating physiotherapist (if any) of any changes to my health which may affect my ability to exercise. PRIVACY g) We will collect, use and disclose any personal information you provide in accordance with our privacy policy. For information on our information collection and handling practices, please request our privacy policy. LIABILITY h) I hereby waive and release any and all claims that I now have or may have against the studio, its employees or agents for injury sustained by the studio as a result of participation in physical exercises and activities. i) I agree that neither party will be liable to the other under or in connection with this Consent for any Consequential Loss. Consequential Loss means the following, however arising and even if it is reasonably contemplated by the parties at the date of execution as a likely result of breach of this Consent: (i) incidental, special, remote or unforeseeable loss or damage; (ii) loss of revenue, profit, income, bargain, opportunity, use, production, business, contract, goodwill, or anticipated savings, or loss caused by business interruption, but excluding loss of any amounts that would, but for the act or omission of a party, have otherwise been payable under this Agreement; (iii) costs or expenses incurred to prevent or reduce loss or damage which otherwise may be incurred or suffered by a third party; or (iv) loss or damage of the nature set out above in clauses (i) and (iii) (inclusive) that is incurred or suffered by or to a third party. j) I agree that if the Studio is found liable to me, then the liability of the Studio will not exceed the cost of the Services paid by me. k) I agree to indemnify the Studio against all claims and losses (including reasonable legal costs) incurred by the Studio arising out of or in connection with: (i) any death of, or injury to, any person and any loss to the property of any person, caused by my act or omission; or (ii) any breach of this Consent by me. l) Certain legislation including the Australian Consumer Law in the Competition and Consumer Act 2010 (Cth) (ACL), and similar consumer protection laws and regulations, may confer me with rights, warranties, guarantees and remedies relating to the Studio’s provision of the Services or Products which cannot be excluded, restricted or modified (“Statutory Rights”). m) If the ACL applies to me as a consumer, nothing in this Consent excludes my Statutory Rights as a consumer under the ACL. I agree that the Studio’s liability for the Services and any goods provided to a person defined as a consumer under the ACL is governed solely by the ACL and this Consent. n) Subject to my Statutory Rights, the Studio excludes all express and implied warranties, and all material, work and the Services are provided to me without warranties of any kind, either express or implied, whether in statute, at law or on any other basis. However, under certain legislative provisions, the Studio can ask me to accept some limitations to the ACL guarantees. By providing this Consent, I agree that the Studio may, to the extent permitted by law, exclude or limit its liability to me for death or injury from any failure by the Studio to comply with the ACL guarantees. This exclusion does not apply if my death or injury is caused by the Studio’s reckless conduct (as defined in the ACL). PERSONAL PROPERTY o) I agree that the Studio will not be liable or responsible to me if any of my personal possessions become lost, stolen or damaged at the Studio. I understand and acknowledge that I have been recommend not to leave any valuable personal possessions unattended at the Studio. I hereby acknowledge and agree that I have carefully read this Consent and fully understand that by signing this Consent I provide a release of liability of the Studio as set out above, and I further agree and acknowledge that such a waiver and release is reasonable and proper based on the nature of Services to be provided to me.
Privacy Policy
Our commitment to your privacy We are committed to handling personal information about you, including health information about you, in accordance with the requirements of the Commonwealth Privacy Act 1988. In this Policy, we explain: what kind of information we collect and hold about you how and why we collect it what we do with that information and who we share it with (and when) your right to seek access to, and if required correction of, the records we hold about you your right to make a privacy complaint, to us and others whether we are likely to disclose information about you to overseas recipients. What kind of personal information do we collect about you? We collect and hold the following kind of information about you: your name, address, date of birth, email and contact details information about your family or relatives information about other health professionals involved in your care any government identifiers such as Medicare number, DVA number. However, we do not use these for the purposes of identifying you in our practice other health information about you such as: a record of your symptoms, your relevant medical history, the diagnosis made and the treatment we give you: specialist reports test results your appointment and billing details your prescriptions your healthcare identifier your help fund details other information about you collected for the purposes of providing care to you. How do we collect and hold your personal information? We will generally collect personal information about you in these ways: directly from you when you give us your details (eg, face-to-face, over the phone, via registration form or an online form) from a person responsible for you from a third party where we are permitted by law to do that (eg. other health care professionals involved in your care, from your health insurer, from the My Health Record system etc.). Why do we collect and use information about you? We primarily collect and use personal information about you to provide our physiotherapy services to you and to communicate with you and others involved in your care in relation to those services. We also sometimes use that information for other purposes, including: to help us manage our accounts and administrative services, including billing, arrangements with health funds, pursuing unpaid accounts, management of our IT systems and to conduct accreditation, quality assurance or internal audits. When and why might we share information about you with others? We may disclose information about you to others outside of our practice as permitted or required under law. This will include situations where we disclose information about you in order: to comply with our legal obligations (eg. mandatory reporting under legislation, responding to a court order or subpoena) to consult with other health professionals involved in your healthcare to get test results from diagnostic and pathology services to claim on insurance to communicate with your health fund, with government and other regulatory bodies such as Medicare to help us manage our accounts and administrative services (eg. billing or debt recovery, arrangements with health funds, pursuing unpaid accounts etc.) to lessen or prevent a serious threat to a patient’s life, health or safety or a serious threat to public health or safety to help in locating a missing person to establish, exercise or defend an equitable claim through the My Health Record to prepare the defence of anticipated or existing legal proceedings to discharge notification obligations to liability insurers. Your right to seek access to and to seek correction of the information we hold about you You have the right to seek access to and correction of the personal information we hold about you. We will normally respond to your request within 30 days. To make the request, you should contact Georgia Rudzki georgiawilliamsphysio@gmail.com If you think that the information we hold about you is not correct, let us know in writing. We will take reasonable steps to correct your personal information where the information is not accurate or up-to-date. From time to time, we may also ask you to verify that the information we hold about you is correct and current. And please notify us if and when your contact details change (see ‘how to contact us’). Security: how we hold your personal information We take reasonable steps to protect the information we hold about you. These are designed to prevent unauthorised access, modification or disclosure and to prevent misuse and loss. This includes: holding information in a lockable cabinet holding information on an encrypted database holding information in secure cloud storage getting staff to sign confidentiality documents providing staff with training or induction etc. about confidentiality and (in particular) security issues access to information restricted on a ‘need to know’ basis and strong password protections when accessing the information on a computer. Your right to receive treatment from us anonymously (or by using a pseudonym) Where it is lawful and practicable for us to do so, you can be treated anonymously or through use of a pseudonym (a name other than yours). Disclosing information about you overseas We do not propose to disclose information about you to anyone overseas. If we want to transfer your personal information overseas, we will first seek your consent, unless we are required by law to do the transfer. We may disclose your personal information to the following overseas recipients: any health professional who helps us to provide our physiotherapy services to you (eg. health professionals who treated you when you were overseas) or anyone else you authorise us to contact overseas cloud-based storage If you have a privacy-related concern about us If you have concerns about the way we’ve handled your privacy, let us know. You should do that in writing. We will then try to respond to you within 30 days. If you are not satisfied with our response, you can refer your complaint to the Office of the Australian Information Commission, whose contact details are: Phone: 1300 363 992 Email: enquiries@oaic.gov.au Post: GPO Box 5218 Sydney New South Wales 2001 Website: https://www.oaic.gov.au/privacy/privacy-complaints/ Updating this policy We will update this policy from time to time, to reflect any changes in our information-handling practices or the law or both. We will notify you of changes to the policy by posting on our website.